Speak with PMG about a current health concern and the care you need over time. Your doctor reviews your symptoms and history and recommends the next steps — including testing or an in-person assessment when appropriate — working alongside the local doctor you already see.
Prefer to talk first? Call 1-888-351-7917 · Monday to Friday, 8am–8pm ET.
PMG is not an emergency service. If you have a medical emergency, call 911.
Your PMG physician becomes an additional member of your healthcare team, bringing precision medicine expertise and ongoing virtual care while your established local physician remains involved. With your permission, PMG can share visit summaries, medication changes and interpreted results with the physicians you choose.
Every visit begins with a clinical assessment. Your doctor decides with you whether testing, treatment or an in-person visit is the right next step.
Start with a clinical assessment. Your doctor reviews your history and decides whether a urine test or treatment is appropriate.
Learn more and request a consultationFever or chills, Pain in your back or side, Vomiting or being unable to keep fluids down, Visible blood in the urine — seek urgent care. For an emergency, call 911.
Discuss the possible causes with your doctor and agree the sensible next step, including testing only if it would help.
Learn more and request a consultationSevere abdominal pain, Black or bloody stools, Signs of dehydration — dizziness, very little urine, confusion — seek urgent care. For an emergency, call 911.
Get advice about assessment and testing, so treatment matches the actual cause rather than a guess.
Learn more and request a consultationSevere pelvic pain, Fever, Any symptoms during pregnancy — seek urgent care. For an emergency, call 911.
Seek timely clinical advice, particularly if you are older or at higher risk. Your doctor will advise whether an in-person exam is needed.
Learn more and request a consultationDifficulty breathing, Chest pain, New confusion, Bluish lips or face — seek urgent care. For an emergency, call 911.
Side effects, many prescriptions, or questions about what you take. Your doctor reviews everything together.
Learn more and request a consultationSwelling of the face, lips or throat, A rash with fever, Trouble breathing — seek urgent care. For an emergency, call 911.
Not sure where your concern fits? Call us — a coordinator will help you arrange the right appointment. For a medical emergency, call 911.
You see the same PMG doctor online, who gets to know your history, your medicines and what matters to you.
Your doctor listens and examines your concern first. Tests are suggested only when the result would change your care.
We explain how to book visits and reach your doctor, and agree follow-up based on your plan — not a promise of round-the-clock access.
With your permission, we share visit summaries, medication changes and results with the doctor you already see.
Precision medicine simply means using better information — your biology, your history and your goals — to make better decisions about your care. It works best when a physician who knows you interprets the result in context.
Reading parts of your DNA to understand inherited risk, so screening and prevention can be more targeted.
For example: a strong family history of early heart disease.
Understanding how your body processes medications, to reduce side effects and support prescribing decisions.
For example: choosing between two blood thinners.
Modern lab and imaging tests that give a more detailed picture than standard testing when it will change care.
For example: an advanced lipid panel after a borderline result.
The rule we apply: a test is only recommended when the result would change what we do — the choice of a medicine, the pace of screening, or a referral to a specialist.
You cannot buy a genetic test from PMG the way you might from a direct-to-consumer company. If a test would meaningfully change your care, your PMG physician explains why, orders it, interprets the result with you, documents the outcome in your record, and — with your permission — shares it with the physicians you choose.
One clear sequence. A person answers the phone; everything after that moves at your pace.
A Patient Care Coordinator answers — a real person, by name.
Your coordinator confirms that PMG is appropriate for you, and reviews coverage.
You receive an invitation to our clinical system, with simple guided steps.
Identity, consent, medical history and coverage details are completed securely — never on this website.
A physician licensed in your state is introduced to you by name.
An unhurried first visit, ending with a written plan in plain English.
Tests or remote monitoring are arranged only where they are clinically indicated.
You never receive a raw result. A physician interprets it and a person calls if action is needed.
Expect calls from the PMG care team between visits — that is part of the model.
With your consent, results and notes go to your established local physician and other clinicians.
Visits are scheduled ahead, and your plan evolves as your situation changes.
Onboarding is completed securely in our clinical system after a coordinator invites you. We never ask for your full medical history on this website.
PMG physicians are board-certified, licensed in the states they serve, and practise under a shared clinical governance framework led by our medical directors. You are introduced to your physician by name and stay with them.
Video visits, messages and documents are handled in secure, HIPAA-aligned systems.
Every PMG physician is licensed in the state where the patient is located at the time of care.
Clinical governance, protocols and quality review are led by named PMG medical directors.
Nothing is shared with another clinician without your explicit, revocable permission.
No. Most PMG patients keep the local doctor they already see. PMG adds a virtual precision primary care physician to your team and coordinates with your established local physician whenever you choose.
PMG physicians are licensed across all 50 states, and you are matched with a physician licensed where you are. Your coordinator confirms availability on your first call.
PMG is designed with Medicare beneficiaries in mind. Coverage depends on your specific plan, so a coordinator will review the details with you before anything begins.
Your coordinator sets the visit up with you in advance, can call to walk you through it, and can stay on the line at the start of the visit if that would help.
No. PMG does not sell tests as products. A test is only recommended when the result would change your care, and your physician explains why beforehand.
Results appear in your Patient Portal with a physician's interpretation and a clear next step. If action is needed, someone from the care team calls you.
Yes, when you authorise it. Adult children and caregivers can be given portal access and included in visits with your consent, which you can withdraw at any time.
Yes. Care is delivered in HIPAA-aligned systems, and nothing is shared with another clinician without your permission. You can see a log of what has been shared.
Call 1-888-351-7917 and speak to a Patient Care Coordinator, or request a callback at a time that suits you.
Call 1-888-351-7917, Monday to Friday, 8am–8pm ET. Outside those hours, leave a voicemail and we return calls the next business day. PMG may also call you about your care — save our number so you recognise us.
